Dear Valued Member of the Bluprint/Craftsy Community:
This is Cal Franklin checking in again with great news! You, the Bluprint/Craftsy community, have spoken and we are listening. You want a return to Craftsy, so let’s bring back the Craftsy brand!
We at TN Marketing believe in great customer service and I need to ask for your patience as we transition to a new Craftsy website over the next several weeks. I know that you will love it! In addition to all the great video and content that you are used to, we are adding exciting new benefits including Live Events, hobby related travel programs, and additional content to enjoy. This will be a seamless process as you will continue to have access to all the great content on the Bluprint website during this transition. Your subscription services, course materials, and individually purchased classes will continue through www.mybluprint.com until we transition to the new Craftsy website.
Craftsy will launch on or around September 1st. At the Craftsy launch, you will have the ability to once again purchase individual classes and subscriptions on the new Craftsy website. We believe in communication and will keep you posted via email and newsletters. Watch for announcements and special events happening on the launch date.
Bluprint will continue to receive and process subscription payments on behalf of Craftsy, LLC, a subsidiary of TN Marketing, and we will let you know when that will change. Craftsy LLC will act as the data controller of any information acquired from Bluprint that relates to you and/or constitutes “personal data” under applicable laws. This will enable your continued access to your account and the courses you have come to enjoy over the years.
Should you have any customer service issues during the transition, between now and when we launch on or around September 1st, please continue to contact Bluprint with any questions about your account. We will notify you as the transition to Craftsy is completed, and any customer service issues you might have regarding content, your membership, or your account can be addressed to the customer service team before and after the new Craftsy launch. Customer service is important to us and we will listen to you! Please see our FAQs.
We understand how important the Craftsy community is to all of you and we are sure that you will continue to enjoy our services and classes for many years to come. Welcome back Craftsy!
Sincerely,
Cal Franklin
CEO and President
TN Marketing
2 comments:
I thought it was quite a kick in the teeth from Craftsy when they decided to terminate my seller account as they moved over to Bluprint. I doubt if I will support them again.
That just is not right for them to do that to you Megan ,I just want to be able to down load my classes I paid for..I learned my lesson, from now on I will only order a classes by CD !!
Megan take care and stay safe !!
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